1. Welcome to DIVEDUBAI
DIVEDUBAI is operated by MIFTO TECHNOLOGIES FZCO. We provide guides and personalised planning tools to help you prepare for your move and settle into life in Dubai.
These terms explain what you can expect when using our website and planning tools. If you have any questions, please contact communication@mifto.ae.
2. Your personal move plan
Your free move plan is a starting point built around the information you share. We may use automated tools and AI to organise your answers into suggested steps, timelines and estimates.
Creating a plan does not submit a visa application, reserve a property, open a bank account or arrange services on your behalf. If you would like help carrying out these steps, you can contact us to discuss practical support.
3. Using our guidance
We develop and provide this tool free of charge, drawing on our hands-on operational experience and the full extent of our knowledge. However, requirements, fees, availability and processing times may change.
Timelines and cost estimates are provided for planning purposes. They are not fixed quotations or guarantees of approval, completion dates or outcomes. Visa and residency decisions remain with the relevant authorities.
Our content provides general information and does not replace advice from a qualified legal, tax or financial professional about your individual circumstances. Before making a payment or commitment, confirm the current requirements and terms with the relevant authority or service provider.
If you notice something that needs correcting, please let us know.
4. Hands-on relocation support
If you would like an agent to help arrange your move, we will discuss your needs and explain:
- Who will provide the service.
- What is included and what is outside the agreed scope.
- The service fee and payment schedule.
- Any additional costs.
- The applicable cancellation and refund conditions.
Sending an enquiry or requesting a free plan does not commit you to a paid service. Paid work begins only after you agree to the scope, fees and applicable terms.
Government fees, medical tests, document translation and attestation, third-party charges and property costs are not included in our service fee unless expressly stated in your written agreement.
Any separate agreement for paid services will govern that engagement. If it conflicts with these website terms, the separate agreement will take priority for that service, subject to applicable law.
5. Information you share
Please provide information that is accurate to the best of your knowledge. Your plan depends on those details, so changes to your circumstances may affect the suggested steps or estimates.
Only share another person’s personal information when you are authorised to do so. Please do not submit passwords, payment-card details or other sensitive credentials through our planning forms.
Our Privacy Policy explains how we handle the personal information you provide.
6. Third-party providers
Your move may involve government authorities, property providers, banks, telecommunications companies or other independent organisations. Their own eligibility requirements, fees and service terms apply.
When we help coordinate a service, we will explain our role and the role of the provider before you proceed. Mentioning a provider in a guide does not guarantee its availability, approval of your application or suitability for your circumstances.
7. Our articles and your plan
You are welcome to use your plan for your own move, share it with people helping you, and share links to our articles.
Please obtain our written permission before republishing our articles or using our content commercially. Photographs, trademarks and other third-party materials remain subject to their respective owners’ rights.
Please use our website responsibly and do not attempt to access other users’ information, interfere with its operation or misuse its forms.
8. Your rights
Nothing in these terms limits any consumer rights you have under applicable law or excludes any responsibility that cannot lawfully be excluded.
If you have a concern about our website or a service, contact communication@mifto.ae so we can review it with you.
9. Updates to these terms
We may update these terms as our website and services develop. The latest version and its effective date will be displayed on this page.
Updates to these website terms do not, by themselves, change the agreed scope, fees or conditions of an existing paid engagement.